Not a morning person

Each piece is hand-thrown on my potter’s wheel in my studio in Devon.

I start with a ball of clay that is then thrown on the wheel and shaped by hand.
The following day your piece is trimmed, finished and left to slowly dry over the following week. When dry your piece is fired to bisque ware at 1000 degrees and left to cool.

All my glazes are mixed up from dry ingredients to my own unique glazes receips which i have been working and testing for some time. When the bisque ware is removed from the kiln I then apply the glaze from pouring and dipping the piece.

The base is then wiped clean of any glaze and put into the kiln for its final firing to 1260 degrees. Once cooled I unload your piece from the kiln and it is carefully wrapped in paper bubble wrap, tissue paper and placed into an Eco-friendly box . I try and keep all packaging to a minimum and also use but wrap it safely and as kind to the environment as possible. They are then safe to travel to their new homes. I f you would like gift rapped items please say on checkout.

Returns and exchange details

If you are unhappy with your item, please let me know within 7 days what the problem is. Any refund/exchange will be decided on an individual basis.

Please make sure you have read the item descriptions and know what you are purchasing before you commit. If you have any questions about the products feel free to contact me before buying.
Tezrobertsceramics@hotmail.co.uk

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items, gift cards or custom products (such as special orders or personalized items)

Delivery policies

Your purchase will be securely packaged and mailed to you within 1-3 working days of purchase. For personalised items this will be within 1-2 days of your order being made (an email will be sent to let you know when I have posted it).

All UK items are sent by Tracked Hermes uk. International orders by standard Royal Mail Airmail which are not tracked.

International shipping times:
On average parcels take 2-4 weeks to be delivered to the US, Canada and Australia.

To Europe on average it is 7 - 10 days depending on the Country. During holiday periods this can be longer especially in cases of bad weather.      The recipient may then have to pay customs or VAT charges and a handling fee in the receiving country before they can claim the parcel. These charges will depend on the country you are sending to, the value of the item and whether it is a gift or commercial goods.
 

• SHIPPING INFO

  £3.75  Hermes up to 1kg

•  £6.50 Hermes uk up to 3kg

• • £8.00 for up to 5kg

    3-5 business days processing time
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Every piece of my pottery is made from very high-quality clay. We use stoneware and porcelain to make sure it can easily withstand everyday use. Each pottery piece goes thru couple firing processes. At first, we bisque fire at 920°C / 1688°F after that the glazed item is carefully loaded into the kiln for the glaze firing at 1240°C / 2264°F.We use only food safe glazes, so it can have a direct contact with any drink or dish. All my pottery is dishwasher safe, and  you can use it in an oven and microwave, but not straight from the fridge.